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Post-Traumatic Stress Disorder (PTSD) is a severe anxiety disorder that occurs when a person has been exposed to one or more devastating life events that cause profound psychological trauma. People with PTSD may have trouble forming interpersonal relationships, experience flashbacks, and develop paranoia (Yehuda et al., 2015). PTSD can strike anyone at any time and at any age; however, It has been suggested that as people become older, their PTSD characteristics become less severe (Reynolds et al., 2016). PTSD is most frequently associated with soldiers returning from active duty. However, it can affect anybody who has been exposed to tragedy.

Online Therapy And Its Benefits For PTSD

Counselling services or psychotherapy delivered over the internet are online therapy. Online therapy, unlike in-person treatment, allows you to communicate with a qualified therapist or counsellor through any internet-connected device, such as a computer, tablet, or smartphone. Teletherapy and e-therapy are other words that are sometimes used interchangeably with internet therapy.

Anyone can be affected by PTSD, and it affects people in different ways. It’s natural for people who have been through a severe life-threatening event to find it challenging to go about their daily routines. You can also be affected by PTSD indirectly if you hear about a relative or close friend who has been through a terrible event. The effects of post-traumatic stress disorder (PTSD) can endure anywhere from a few weeks to the remainder of one’s life. Online therapy is a potentially acceptable treatment option for PTSD patients (Simon et al., 2019).

In online therapy, there are a variety of ways to communicate.

Text-based Therapy

It allows you to have your therapeutic conversation at any time of the day or week. There are no time constraints, and you won’t have to wait weeks to address an issue like you would if it came up in between regular sessions. Your therapist is constantly responsive, and texting allows you to get right to the problem. It can benefit the socially nervous because you don’t have to deal with anxiety-inducing face-to-face talks.

Voice Messages

You can exchange asynchronous voice messages with the therapist if you prefer audio therapy. This is an excellent option if you need to vent or remove it now. Audio messaging help listen to the therapist without planning a long session.

Video Chat Session

A complete video chat session is optional for those who want to see the therapist’s reaction and act on their body language. You can choose to face this quality but do so entirely on your terms. You are speaking of your words.

An accurate diagnosis of PTSD is usually made at least one month after the traumatic event. This is because the symptoms are fully manifested and give vital signs to the professional in conducting a psychological test and obtaining a medical history. These diagnostic tests may not be associated with physical illness, and the symptoms experienced require the support of PTSD by a professional psychiatrist or psychologist.

As technology advances, professional therapists use specially designed assessment and interview tools to assess anxiety disorders (Lewis et al., 2020). Many of these professionals diagnose PTSD based on the reported symptoms, such as problems with normal functioning.

The goal of treatment and recovery for PTSD is to reduce physical and emotional symptoms, help cope with the specific event that caused the disorder, and improve daily performance. With online psychotherapy, patients with PTSD are taught a variety of symptom management and coping strategies. In addition, patients and their close relatives have the advantage of learning more about disabilities and how to provide support in the face of traumatic fears.

Pros of Online Therapy

  • Online therapy provides mental health care for people in rural or remote areas. However, people living in rural areas may not receive other forms of psychiatric treatment due to little or no psychiatric practice in their area.
  • Online Therapy provides access to people with disabilities or at home. Online therapy is usually relatively cheap and convenient. In addition, the internet makes mental health care more accessible.
  • People may feel comfortable talking about physical health issues with friends and family, but they may not feel the same when discussing equally crucial mental health issues.
  • Access online makes it easy to overcome the stigma historically associated with mental health problems.

Cons of Online Therapy

  • The coverage of e-therapy may vary depending on where you live and the insurance company. Some online psychiatrists do not accept insurance as payment.
  • If you pay for the psychotherapy service at your own expense, you can quickly run out. Personal information protection in psychotherapy is of significant concern, but online treatment adds complexity.
  • Confidentiality is as important in online therapy as in traditional treatments. For example, if the client thinks of suicide or suffers a personal tragedy, a therapist can not provide direct assistance.
  • E-Therapy is useful in various situations, but not for those who require immediate and direct treatment or personal intervention.

Thus, In terms of providing mental health therapy, the various ways technology might help overcome barriers to care are first discussed (Azarang et al., 2019). The use of technology allows for the shift of the determinant of care from the conventional provider’s office to mobile, online, and virtual environments that are less threatening for patients with post-traumatic stress disorder (PTSD), assisting in the treatment of the illness’s core symptoms of avoidance and increased personal isolation.

Who Are Your Therapists (Featured)

Singapore's Largest On-demand Therapist Network Each With A Minimum Master's Degree and/or Registered With A Professional Counselling Body​

"Assisting my clients to find and expand on their inner resources to deal with stress, alleviate emotional pain, and heal from past trauma is a meaningful and rewarding collaboration."

Svetlana Frolova

Ms. Svetlana Frolova

Master of Counselling (Advanced) Chat with Svetlana

"I will assist you in uncovering the best version of you in your therapy journey. Through different integrative counselling techniques, we can build a resilient you."

Joanne Tan

Ms. Joanne Tan

Master of Arts in Integrative Counselling Chat with Joanne

“I appreciate the privilege of journeying with my client and supporting them in transforming into the best version of themselves.”

Stephanie Tan

Ms. Stephanie Tan

Master of Arts in Art Therapy Chat with Stephanie

“I like to help people understand themselves better through meaningful therapeutics while helping them to resolve issues that have been troubling them.”

Diane Lee

Mrs. Diane Lee

Master of Counselling Chat with Diane

“I appreciate accompanying people in their journey towards growth using an integrative therapeutic approach that best addresses their needs.”

Noel Capel

Mr. Noel Capel

Master of Arts in Integrative Counselling & Psychotherapy Chat with Noel

“I care about progress in my clients and my work is guided by this value that individuals have their unique strength and it’s about helping them to re-discover…”

Miranda Mulyana

Miss Miranda Mulyana

Master of Organisational Psychology Chat with Miranda

“I believe that listening deeply and empathetically to a fellow human’s experiences, both feelings and behaviour, is an extremely empowering technique.”

Marc Venner

Mr. Marc Venner

Masters of Arts in Psychotherapy Chat with Marc

“I believe that by equipping clients with the various knowledge and skillsets needed, they can go on to not only help themselves but even others around them.”

Sherlyn Choong

Miss Sherlyn Choong

Master of Arts in Psychology Chat with Sherlyn

“I strive to lead others in finding their strengths and courage to confront and make sense of difficult emotions and experiences so they can learn and thrive…”

Shasikaran Kalimuthu

Mr. Shasikaran Kalimuthu

Master of Counselling Chat with Shasikaran

“We know change is inevitable, and often comes with a dose of heavy emotions that might affect us negatively. As long as change stands to exist, I will…”

Khyrana Pambudi

Mrs. Khyrana Pambudi

Master of Counselling (Advanced) Chat with Khyrana

“Counselling youth, executives, professionals, people in business, and retirees looking for something, and seeing people moving forward made my life journey worthwhile.”

Aaron Quek

Mr. Aaron Quek

MBA Social Science, Diploma in Counselling Psychology Chat with Aaron

“I am still learning by taking up more courses while helping many others. I believe that we can work together to take care of your ANTS and heightened emotions.”

Anusha Balasingham

Miss Anusha Balasingham

Master of Counselling (Advanced) Chat with Anusha

“With my knowledge and skills, I want to fulfil my personal commitment made to translate them into practice by helping others manage their life struggles.”

Oliver Ong

Mr. Oliver Ong

Masters of Counselling (Advanced) Chat with Oliver

“Seeing my clients struggling on the inside, walking through with them, and eventually witnessing them achieving what they deserve in the first place, have always…”

Sharon Chou

Miss Sharon Chou

Master of Counselling (Advanced) Chat with Sharon

“It has always been my passion to help children and youths to lead extraordinary, fulfilling and purposeful lives. I am also a Certified Mindset & Mental Coach…”

Kindaichi Lee

Mr. Kindaichi Lee

Master of Guidance and Counselling Chat with Kindaichi

What Users Love About the Share App

"Such a useful and friendly-interface app for individuals who need counselling. ❤️"

Belle H

Verified Share App User

"What I like about this app is that I can speak to a Therapist instantly and do not need to wait for an appointment. There is also no pages or form to fill. Easy!"

Katherine T

Verified Share App User

"(The) Share app is a lifesaver! They are all qualified therapists, I can now get trusted therapy anytime and anywhere."

Doreen C

Verified Share App User

"I also found the “Draw” and “Chat” functions in the app useful as alternative means for those who can’t express themselves well during the counselling session."

Tay MK

Verified Share App User

"A great lifesaver when I’m feeling depressed with work and kids stress. I feel much relieved after talking to someone especially an expert whom can really help."

Katrina L

Verified Share App User

"I love that I get the option to remain anonymous throughout the entire session if I so wish to. I have tried out the Share app and found that it is relatively easy to use and navigate around."


Verified Share App User

"I was really felt great after my session and boosted up my confidence."

Navya K

Verified Share App User

"Thankful to have found the Share app recently which is an online, in-app counselling app which is available 24/7 on-demand. (It) doesn’t let me wait for hours and days for my counselling appointment."

Wennie T

Verified Share App User

"It is super convenient to use at home, and at a place you're most comfortable in without going out. The app offers instant confirmation of appointment, which means you don't need to wait hours or days."

Celine L

Verified Share App User

"...It can feel so depressing especially when I had difficulty falling asleep in the middle of the night. The Share app will be great for struggling mums who just need a listening ear in the wee hours."

Serene L

Verified Share App User

"My experience is totally amazing and I’m able to draw something and present it to my counsellor. The app is user-friendly and the layout is colourful.

Ruien N

Verified Share App User

"My experience with using the (Share) app is like a breeze. The therapist is very friendly and experienced in listening and giving advice. It was really like chatting with a friend."


Verified Share App User

"I love how convenient it is to connect with a qualified therapist through my mobile phone or tablet."

Linda C

Verified Share App User